Shipping Policy

 

Shipping Destinations: Elite the Label proudly offers worldwide shipping. Wherever you are, we are committed to delivering relaxation essentials right to your door.

Processing Time: Please allow 1-3 business days for order processing, from Monday to Friday. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time: Due to high demand and varying shipping destinations, delivery times may range between 6 and 15 days. We appreciate your patience as we diligently work to ensure your essentials reach you in perfect condition.

Order Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your package and view the estimated delivery date.

Shipping Costs: Enjoy free shipping on your orders! Shipping costs are calculated based on your location and the weight of your order, displayed during checkout before completing your purchase.

Customs and Duties: While our prices are tax-free in euros, your local customs office may impose duties or taxes upon receipt of your order. Payment of these fees is your responsibility and is not covered by Elite the Label.

Undeliverable Packages: If a package cannot be delivered due to an incorrect address or other reasons, we will attempt to contact you for clarification. If the issue cannot be resolved, the order will be cancelled, and a refund will be issued.

Lost or Missing Packages: If you believe your package is lost, please contact us at info@elitethelabel.com, and we will assist you in tracking your order or initiating a refund if necessary.

Damaged or Defective Items: Please inspect your order upon receipt. For damaged or defective items, contact us immediately with your order number and supporting photos. We will work quickly to resolve the issue and ensure your satisfaction.

For further inquiries or assistance, please contact us at info@elitethelabel.com.